Chatbot isn't showing up on my site. Confirm the embed script is between <body> and </body>, not inside a comment or conditional block. Open your site in an incognito window — cached versions often hide a freshly-installed widget.
Phone forwarding isn't working. Most issues are at the carrier. Call your carrier and ask for conditional call forwarding to be enabled on your business line. Share our AI phone number as the forward target.
Calendar bookings aren't appearing. The most common cause is that Clare is booking to a different calendar than you're checking. Double-check in your portal which calendar is connected.
Clare gave a wrong answer on a call. Send us the transcript link (click Review on any call) and describe the correct answer. We update within minutes.
Portal login isn't working. Reset your password from the portal login screen. If that doesn't work, email support@rev-nova.ai — we can reset manually.
Still stuck? Scroll down and click Contact support. We respond within 1 business hour during 9am–6pm CT.