SoniCentric
Digital platform & services
Industry
Software / Platform
Solution
AI Chatbot
Status
Live & Active
How SoniCentric Automated Customer Support with AI
SoniCentric needed a way to answer customer questions around the clock without pulling the team away from product work. Repeat questions about pricing, platform features, and how to get started were taking up real time — and still leaving visitors waiting after hours.
Rev-Nova.AI deployed a custom AI chatbot trained on SoniCentric's services, pricing, and platform details. The chatbot was live within days and now handles the bulk of inbound customer questions automatically — freeing the team to focus on building.
"RevNova set up our AI chatbot quickly and professionally. It's already answering customer questions 24/7 and saving us time every day."
— Joey E., SoniCentric
Results
24/7 Customer Support
Every visitor gets an instant answer — regardless of timezone or hour
Reduced Repetitive Inquiries
The team stopped answering the same questions over and over again
Instant Pricing & Platform Answers
Visitors get immediate clarity on pricing and capabilities — no more drop-offs while waiting for a reply
24/7
Coverage, no staff needed
Instant
Answers to pricing & platform questions
Daily
Time saved by the team